Refunds & Returns Policy

At The Outdoor Mania, we want you to feel confident and comfortable shopping with us. To make the return and refund process as easy as possible, here’s a breakdown of how it works:

1. Return Time Frame:
You can return items within 30 days of purchase. Unfortunately, returns cannot be accepted after this period.

2. Shipping Cost:
If your item is damaged or defective, we will cover the return shipping costs. However, if you're returning an item because you changed your mind, you will need to cover the return shipping costs.

3. Defective or Broken Products:
If you receive a product that is broken or malfunctioning, please contact us within 30 days. We’ll provide you with a return shipping label, and once we receive the item and verify the issue, we’ll send you a replacement or issue a full refund, including any shipping fees you paid.

4. Change of Mind Returns:
If you simply decide that you no longer want the item, you can return it within 30 days. The item must be unused and in its original packaging. You will need to pay for return shipping, and once we receive the item, we’ll refund the purchase price minus the shipping cost.

5. Refunds:
Once we receive and inspect your returned item, we’ll notify you via email. We will process the refund to your original payment method within 7 business days. Please note that banks or card companies may take additional time to reflect the refund in your account. If you haven’t received your refund within 10 business days of our notification, please contact us at support@theoutdoormania.com.

Restocking Fees:
In some cases, a restocking fee may apply to returns, depending on the situation.

If you have any questions or need further assistance regarding returns or refunds, feel free to reach out to our friendly customer support team at support@theoutdoormania.com.