Shipping Policy
Thank you for choosing The Outdoor Mania! We are dedicated to ensuring that your orders are delivered promptly and efficiently. Here are the details of our shipping process and policies:
Shipping Cost:
We offer free shipping within the USA.
Order Cut-Off Time:
Orders placed by 6:00 PM Monday - Friday (Eastern Standard Time) will be processed the same day.
Order Processing Time:
Orders are typically processed within 1-2 business days.
Order Transit Time:
Your order will generally arrive within 4-7 business days.
Shipping Methods:
Most orders are shipped via third-party freight carriers using 18-wheeler trucks. For items requiring freight shipping, you will be contacted to arrange a curbside delivery appointment. Be sure to provide a valid phone number during checkout to facilitate this process.
Order Confirmation and Tracking:
Once your order is placed, you will receive a confirmation email confirming receipt and approval of your payment.
Once your order ships, you’ll receive a shipment notification with a tracking number and a link to track your order’s progress.
Can I change my address?
If you need to update the shipping address, please contact us within 24 hours of placing your order.
Cancellations:
If you change your mind before your order ships, we can cancel it without issue. For orders that have already been shipped, please refer to our return policy.
Damages and Issues:
Please inspect your order upon arrival. If you notice any defects, damages, or receive the wrong item, contact us immediately so we can resolve the issue. We will provide return shipping if the item arrives damaged or incorrect.
Contact:
We value your trust and are committed to making your shipping experience as smooth as possible. If you have any questions or need assistance, don’t hesitate to reach out to our customer service team.
Company Name: The Outdoor Mania
Phone: 000-000-0000
Email: support@theoutdoormania.com
Address: (INSERT BUSINESS ADDRESS)